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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at connect@thegiftsgarage.comor mailing us at: 456, Vinayaka Krupa, first floor, Above Maya Clinic, Balagere road, Bangalore 560087

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at connect@thegiftsgarage.com or by mail at 456, Vinayaka Krupa, first floor, Above Maya Clinic, Balagere road, Bangalore 560087

[Re: Privacy Compliance Officer]

456, Vinayaka Krupa, first floor, Above Maya Clinic, Balagere road, Bangalore 560087

It started with coffee and a rainy weather

Seven years ago, two engineers — Nilambari and Savita — sat in a tiny café called Bloomsbury in Whitefield while it absolutely poured outside. Somewhere between coffee and rain that wouldn't quit, the conversation turned to a simple idea: What if we built something of our own? Something creative, something meaningful, and most importantly, a business that women could own, build, and grow with pride.

Neither of us had a background in gifting. We were engineers. Which is exactly why we looked at the challenge and thought, "Let's build it the way we'd want it done." Turns out, that's how many entrepreneurial journeys begin.

### The garage years (yes, an actual garage)
Before it was a name with a logo, it was a literal garage. No studio, no warehouse, no delivery fleet — just two people figuring out sourcing, packaging, and logistics from zero.

We drove the delivery trucks ourselves. Not for the story — because there was no one else to do it yet. We packed boxes at 11pm before 6am dispatches and learned, the hard way, that "premium packaging" and "packaging
that survives Indian logistics" are two very different briefs.

### Seven years, zero shortcuts later
That garage is now two real offices — Bellandur and Whitefield — running Pan-India deliveries, by design, not by accident. Built the slow way: vendor by vendor, client by client, until the systems actually held.

That ground-up grind means we know what breaks in corporate gifting before it breaks — because we've already broken it once ourselves, learning on the job.

What we stand for

Experience

7 years, 50,000+ employees gifted — we fix problems before they ever reach you.

Fast Delivery

Pan-India, on the date promised. Diwali week or joining-day Monday, we don't flinch.

Equal Quality

Box 1 and box 10,000 go through the exact same quality check, always.

Straight Talk

No vague timelines, no fine print — if it's not possible, we say so.

Meet Our Team

Dilip Brahmo, Varalakshmi L, Sudhakar, Varun

Operations Head and Team

Nagesh L , Sommeta Pal

Design Team

Muhammed and Balaji

Sales and Marketing

Team Members - Transport and Packaging

Flex Team - Team B

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